Safenetpay has joined the Accept my IBAN campaign

Moneff News 7 July 2021
Safenetpay has joined the Accept my IBAN campaign

We’re proud to announce that Safenetpay has joined Wise’s Accept my IBAN campaign. Standing alongside the likes of Klarna, N26, Monese, Starling Bank & Revolut, we’re pledging our commitment to ending IBAN discrimination.

What is IBAN discrimination?

IBAN discrimination is when a bank or company doesn’t accept your IBAN because it’s not from the same country in which the bank or company is based, commonly referred to as a ‘local bank account’. For example, if you want to pay your electricity bill in Spain using your French IBAN: your Spanish utilities provider would be guilty of IBAN discrimination if they didn’t accept your non-Spanish account number.

What are my rights?

While it may seem legitimate that you cannot pay using account details from another country, the practice is banner under current EU legislation. Since 2014 all EU and EEA member states (including the UK & Switzerland) cannot reject a payment made using a SEPA IBAN. If a business refuses to accept payment because it will only accept a local IBAN, we advise you to remind them that they are obliged to accept IBANs from other SEPA countries under Article 9 of SEPA Regulation.

How do I report IBAN discrimination?

As part of the campaign, you can now visit to report any cases of IBAN discrimination you experience. All cases are submitted anonymously and Accept my IBAN will pass the details of your case onto the relevant authorities, regardless of geographical location.

We recommend victims to gather documented proof of IBAN discrimination, whether that’s written, a screenshot or any other interaction you’ve had with the merchant or organisation. This will help better support your case when eventually presented to the relevant authorities.

The more cases that are together, the more countries will be forced to act.

Cookies help protect our website site and provide you with a better browsing experience. To find out more or to manage your own settings, click ‘Manage cookies’.

Cookie settings

Protecting your privacy

At Moneff we are fully committed to ensuring the privacy and security of everyone that visits or website is protected at all times.

For more information about how your privacy is protected please refer to our privacy policy.

If you have any additional questions, you can contact us at [email protected]

Strictly necessary cookies

Some of the cookies we use on your browser ensure that our website delivers you information securely - helping to keep you (and us) safe. You are unable to opt out of these cookies being applied when using our online services.

Site performance & analytics cookies

We use a number of tools that monitor visitor behaviour to help us continually improve the user experience.